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How do I uninstall my Check'In Pro 2?

  • Updated

If you wish to move your Check'In Pro 2, for example after vacating an old rental property, here are the steps to follow:

Uninstalling the Check'In Pro 2

Via the Check'In App

Open your app, then tap on the Check'In Pro 2 you want to uninstall. Go to the "Settings" tab, then to "Advanced Information", located at the bottom of the page. Tap on "Uninstall Check'In".

Via the Check'In Pro App

Open your app, then tap on the Check'In Pro 2 you want to uninstall. Go to the "Uninstall Check'In" section. Follow the steps provided, then tap "Uninstall Check'In".

Via the Dashboard

Go to the Dashboard. Find your Check'In Pro 2 in your organization or enter its IMEI (serial number) in the search bar. Once on the sensor's page, click on the "Settings" tab, then again on "Settings". Scroll down to the bottom of the page until you find the "Danger zone". Click on the "Remove device" button.

 

Resetting the Check'In Pro 2

Press and hold the button located on the right side of the Check'In Pro 2 for about 9 seconds. Release it once the LED lights up red. You will hear a beep, indicating that your sensor has been reset. 

💡 If you did not hear a beep, please repeat the procedure!
💡 Wait for the LED to stop blinking red before proceeding to the next steps. Otherwise, the Check'In Pro 2 reset will not have worked, and you will need to restart the procedure.

 

Storing the Check'In Pro 2

Step 1: Remove the Check'In Pro 2 from its mount

To do this, remove the SafeStick located in the middle slot of the sensor (you can use the tip of a paper clip or a pen). Then, place it in the slot at the top of the Check'In Pro 2. Slide the Check'In Pro 2 upwards to detach it from its mount.

Step 2: Remove the batteries from the Check'In Pro 2

💡 Wait until the LED stops blinking red and you hear the beep. If you remove the batteries before, the reset of the Check'In Pro 2 will not work and you will need to start over.

Step 3: Detach the Check'In Pro 2 mount

To detach the mount from the Check'In Pro 2, simply pull it off. If you are concerned about damaging the mount, use solvent or a heat source to more easily peel off the adhesive strips.

 

Reinstalling the Check'In Pro 2

Your Check'In Pro 2 can now be installed in a new location! 🎉

You can find the sensor installation process in the following two articles: 

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