FAQ

General

• How to contact the Artifeel customer service?
• The Check’In LED lights up red when a vibration is detected
• How can I identify the model of my Check'In (Check'In, Check'In 2, Check'In Pro 2, etc.)?
• I received a notification "Check'In disabled"
• What is the Accessories Pack?
• What is the "Secure access" mode?

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Check'In device

• How to uninstall my Check'In?
• How to reset my Check'In?
• How do I change the Check'In batteries?
• How to remove the Check'In from its support?
• In which colors is the Check'In available?
• Does Check'In have a warranty?

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Check'In 2 device

• How to reset my Check'In 2?
• How do I change the Check'In 2's batteries?
• How to uninstall my Check'In 2?
• How to remove the Check'In 2 from its support?
• Does the Check'In 2 have a warranty?
• In which colours is the Check'In 2 available?

Check'In Pro 2 device

• How do I reset my Check'In Pro 2?
• How do I change the Check'In Pro 2's batteries?
• How do I uninstall my Check'In Pro 2?
• How to remove the Check'In Pro 2 from its support?
• Does the Check'In Pro 2 have a warranty?
• In which colours is the Check'In Pro 2 available?

Check'In Infra device

• How do I uninstall my Check'In Infra?
• How do I reset my Check'In Infra?

Check'In app

• How do I change the language of my application?
• How are Check'In updates carried out?
• Does the Check'In application work on iOS and Android?

Check'In Pro app

• Searching for a Check'In in the Check'In Pro app
• Does the Check'In Pro app work on iOS and Android?
• How to install several Check’Ins at the same time?
• How do I create an account on the Check’In Pro application?
• Transferring rights of a Check'In

Dashboard

• How to suspend a Check’In?
• Adding favourite contacts in the Dashboard
• Managing your badges in the Dashboard
• What is the "Diagnostic" page?
• Connecting a Check'In to telemonitoring
• App Check’In VS App Check’In Pro: Who are they for?

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