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What is the "Diagnostic" page?

  • Updated

In your Check'In sheets, you can find a menu titled "Diagnostic". This section provides detailed information about the status of your sensors and their network. The page is divided into three parts: general information about the Check'In, network status, and a feature allowing you to remove the Check'In from the user it is assigned to.

 

General Information

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IMEI: Serial number of the Check'In (you can also find it on the casing, above the QR code).

Last connection: The last time the Check'In reported an event (e.g., daily function check, alert...).

Sensors enabled: Status of the Check'In sensors. These allow for the detection of openings/closings and intrusion attempts.

💡 The sensors must be activated during the installation of the Check'In or after its reset by pressing the button on the right side of the casing twice.

Door type: Type of opening on which the Check'In is installed (simple door, Sitex door, window, telecom room...).

💡 It is important to select the correct opening to allow optimal calibration of the Check'In.

Siren: Activation or deactivation of the siren. This can be set in the "Settings" menu, under "Settings".

Detection mode: Selected detection mode (Standard; Enhanced; Real-time; Detection activated). 

Lock: Does the opening have a lock (this information is to be added during the installation process).

Synchronized settings: This indicates if the cloud settings are synchronized with the Check'In. For example, when you make a change to the Check'In settings on the Dashboard, this parameter automatically switches to "No". On its next connection to the cloud, the Check'In takes this new parameter into account and the parameter switches back to "Yes".

 

Network

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Connectivity: This is the type of network your Check'In is connected to (LTE-M or NB-IoT). You can find more information about these networks in this article.

Operator: This is the operator to which your Check'In is currently connected (Orange, SFR, Bouygues Telecom, Vodafone...).

MCC (Mobile Country Code): This corresponds to the country code of the network to which the Check'In is connected.

MNC (Mobile Network Code): This corresponds to the mobile operator code to which the Check'In is connected.

Cell ID: Identifier of the radio antenna.

LAC (Location Area Code): Another identifier used to geolocate a Check'In.

RSRP (Reference Signal Receive Power): The RSRP provides an indication of the quality of the radio link between the device and the antenna to which it is connected.

  • > -90: Excellent quality
  • > -105: Good
  • > -120: Limited
  • < -120: Bad

RSRQ (Reference Signal Receive Quality): The RSRQ provides an indication of the quality of the communication.

  • > -9: Excellent quality
  • > -12: Good
  • < -12: Bad

SNR (Signal to Noise Ratio): This is the ratio between the signal and the surrounding electromagnetic noise.

  • > 10: Excellent ratio
  • > 5: Good
  • > 0: Limited
  • < 0: Bad

Coverage Enhancement Level: This NB-IoT network feature allows for message repetition between the Check'In and the network based on the radio coverage. The worse the radio coverage, the higher the number of repetitions to increase the chances of message transmission.

  • 0: 8 repetitions (the network quality is good)
  • 1: 64 repetitions (the network quality is average)
  • 2: 128 repetitions (the network quality is bad)

Band: Frequency band used by the Check'In.

  • 1: 2100 MHz frequency
  • 2: 1900 MHz
  • 3: 1800 MHz
  • 4: 1700 MHz
  • 5: 850 MHz
  • 8: 900 MHz
  • 12: 700 MHz
  • 13: 700 MHz
  • 17: 700 MHz
  • 18: 850 MHz
  • 19: 850 MHz
  • 20: 800 MHz
  • 25: 1900 MHz
  • 26: 850 MHz
  • 28: 700 MHz
  • 66: 1700 MHz

PSM supported: The Check'In has a feature called PSM (Power Saving Mode). This improves alert transmission time through a permanent modem connection to the mobile network, while maintaining an energy consumption equivalent to that of Check'Ins without PSM.

PSM activated: Indicates if the PSM is activated on your Check'In.

 

Danger Zone

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By clicking on the "Delete" button, you unassign the Check'In from its user. This can be useful if you want to uninstall your Check'In. You will then need to reset it and remove the batteries before reinstalling it.

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