Troubleshooting

Check'In device

• I’m receiving numerous 'Check'In fallen' alerts. What should I do?
• I can't update my Check'In
• My Check'In is offline. What should I do?
• I can't test the alarm of my Check'In
• I can't install my Check'In

Check'In 2 device

• I’m receiving numerous 'Check'In fallen' alerts. What should I do?
• I can't install my Check'In 2
• I can't test the alarm of my Check'In 2
• I can't update my Check’In 2
• My Check'In 2 is offline. What should I do?

Check'In Pro 2 device

• I’m receiving numerous 'Check'In fallen' alerts. What should I do?
• I can't install my Check'In Pro 2
• I can't test the alarm of my Check'In Pro 2
• I can't update my Check’In Pro 2
• My Check'In Pro 2 is offline. What should I do?

Check'In Infra device

• I can't test the alarm on my Infra Check'In
• I can’t update my Check’In Infra
• My Check'In Infra is offline. What should I do?
• I can't install my Check’In Infra

Check'In Infra 2 Plus device

• I can’t update my Check’In Infra 2 Plus
• I can't install my Check'In Infra 2 Plus
• My Check'In Infra 2 Plus is offline. What should I do?
• I can't test the alarm on my Check'In Infra 2 Plus

Check'In app

• I am not receiving real-time events on my Check'In app. Is this normal?
• No event is showing up in my history (Check'In app)
• I am not receiving my alert notifications on my Check'In app
• I can't access my Check'In app

Check'In Pro app

• I can't access my Check'In Pro app
• No events from my Check'In appear in my Check'In Pro application
• I am not receiving my alert notifications on my Check'In Pro app
• I am not receiving real-time events on my Check'In Pro app. Is this normal?